Does Stockie take into account incoming transfers or purchase orders?

Incoming inventory is stock on its way to you that has not arrived yet. Stockie reads that figure from Shopify - it does not maintain its own. Anything that raises Shopify's incoming quantity for a variant raises the number Stockie sees.

That single fact explains most questions about incoming, including incoming quantities with no Stockie purchase order behind them.

What writes to incoming

Shopify's incoming quantity can be moved by:

• A Stockie purchase order marked as ordered
• A Shopify purchase order or transfer created in your Shopify admin
• Any other app with inventory permissions

Stockie sees the total, not the origin. If an incoming figure looks wrong or unexplained, the source is in Shopify rather than in Stockie.

Finding where an incoming figure came from

To trace one:

1. In your Shopify admin, open the product and go to its Inventory section.
2. Open the adjustment history for the variant and location.
3. The history lists what changed the quantity and which app or user did it.

This is also the answer when incoming persists after you have deleted something. Deleting a purchase order does not always reverse the incoming it created - the adjustment history shows whether a matching reversal exists.

How incoming affects the forecast

Incoming is netted against what you need. A variant below its reorder point with enough already on the way stops being suggested, because ordering more would double up.

If a suggested quantity is smaller than you expected, or a variant you believe is low is not being suggested at all, check what Shopify shows as incoming for it.

Incoming and on order on a purchase order line

A line item can show two figures, and they mean different things:

• Incoming is Shopify's incoming quantity at the receive location, whatever put it there
• On order is the outstanding quantity on your Stockie purchase orders only

They are shown separately on purpose, because they overlap in a way Stockie cannot work out from the numbers alone. A Stockie order may or may not already be counted in Shopify's incoming figure, so do not add them together - seeing 50 incoming and 50 on order usually means one delivery of 50, not two.

On order will not include Shopify purchase orders, Shopify transfers, or orders raised in another app, even though those do contribute to Shopify's incoming quantity and therefore to the forecast.

Including incoming in low stock notifications

Notifications can count incoming stock as available, so a variant with a delivery on the way does not alert.

1. Open Notifications  and select the notification.
2. Click Manage products and thresholds.
3. In Threshold settings, tick Include incoming inventory.

With it off, notifications compare your threshold against stock physically on hand.

What rejecting does to incoming

Rejected units come off incoming. They were counted as on their way from the moment you marked the order as ordered, and rejecting them tells Stockie you are no longer expecting them.

They never become available stock either, so a rejection removes them from both figures. Undoing the rejection puts them back into incoming as outstanding again.