How to create a notification (Smart Mode)

A notification watches a set of products and tells you when they run low. Create one at Notifications → Create notification .

What you set up depends on your mode. In Classic mode you set the thresholds. In Smart mode Stockie calculates reorder points and you choose how far ahead to be warned. See Classic mode vs Smart mode.

1. Name it

The name becomes the email subject line, so make it something you will recognise in an inbox. "Warehouse - daily low stock" beats "Notification 1".

An instant notification about a single product adds that product to the subject, so it arrives as "Warehouse - daily low stock - Blue Widget (Large)". Scheduled sends use the name on its own.

2. Choose how it is delivered

Scheduled sends at a time you choose, listing everything below its threshold at that moment. This is the daily or weekly review.

Instant sends when an item crosses its threshold. This is the interruption for lines that matter.

Most stores run both. See Instant vs scheduled notifications for how each behaves.

3. Add recipients

Add the people who should receive it. A notification with no recipients cannot send, and Stockie disables it rather than sending to nobody.

Adding two or more means coverage continues when someone is away.

4. Choose which products it covers

• All products (storewide)
• Specific products you pick
• Specific collections
• Specific conditions - rules matching on vendor, tag, product type and more

You can then exclude by products, collections or conditions, so a storewide notification minus one collection is a normal setup. There is no storewide exclusion, which would leave nothing to watch. See Notification conditions.

5. Choose locations

Pick the locations the notification watches. A warehouse notification and a shop notification can carry entirely different thresholds for the same products.

6. Set the thresholds

In Classic mode, set a default threshold applied to everything the notification covers, then override individual variants where the default does not fit. A threshold means at or below.

In Smart mode, reorder points are calculated from your forecast, so there is no threshold to set. You choose the Notification window instead - how many days before the reorder point you want to hear about it.

That window applies to forecasted products. Anything with a min/max level set alerts at its min level instead, and new Smart notifications watch both by default, so a store using min/max levels does not have to choose between them.

Thresholds are managed at Notifications → [notification] → Manage products and thresholds .

7. Check the delivery settings

Worth a look before saving:

• Include incoming inventory - counts stock already on its way as available, so an item with a delivery inbound does not alert
• Only receive notifications when there are low inventory products - stops scheduled sends arriving empty

8. Test it

Use Send now. It sends immediately and includes everything currently low, even if nothing has changed - which makes it a reliable check that delivery works.

If it does not arrive, Why am I not receiving my low stock notifications? walks through the causes in order.