How do I uninstall Stockie?

There are two ways to stop using Stockie, and the difference between them is what happens to your data.

If there is any chance you will come back, cancelling keeps your setup ready for you.

Cancelling your subscription

1. Go to Pricing .
2. Scroll to the bottom.
3. Click Cancel subscription.

Cancelling takes effect straight away. Your paid features stop, along with notifications, forecasts and product syncing.

Everything you have set up stays in Stockie while the app remains installed: suppliers and product assignments, supplier SKUs, costs, purchase orders, forecast settings, and your notifications and recipients, which are switched off.

Coming back

Choose a plan at Pricing . Your paid features return and Stockie refreshes your Shopify data.

Your notifications stay switched off until you turn them back on, so you can check them first.

Uninstalling the app

In Stockie, open the ... menu at the top right and choose Uninstall.

This cancels your subscription as well, so there is no need to do both. It also deletes your Stockie data, including your supplier setup, notifications and recipients. To keep your saved setup, leave Stockie installed.

Uninstalling does not change anything in your Shopify store. Your products, inventory and orders are Shopify's, not Stockie's, and are untouched.

Which to choose

Cancel if you are pausing, leaving for a season, or not certain. Keeping the data costs you nothing and saves rebuilding later.

Uninstall if you are finished with Stockie and want the data gone.

If something has not worked the way you hoped, we are always happy to take a look with you.

Billing

Billing is handled entirely by Shopify. See Understanding Shopify app billing.